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Two-Factor Authentication

KB Product Documentation Account & Pricing Two-Factor Authentication Viewed: 5852
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Two-Factor Authentication

You can set up two-factor authentication (2FA) to add an extra layer of security to your account. With 2FA, you’ll need to enter a code from an authenticator app on your phone, in addition to your username and password, to access your PaaS account.

Enable Two-Factor Authentication

Follow these steps to enable 2FA on your AccuWeb.Cloud account.

Step 1: Click the “Settings” button at the top-right corner of the dashboard.

Settings

Step 2: In the “Account” tab, click “Set Up Two-Factor Authentication.”

Setup Two Factor Authentication

Once you click on it, a pop-up window will appear. Enter your environment password in the field and click Continue.

Enter Password

Step 3: Open the Google Authenticator app on your phone. Add your AccuWeb.Cloud account by scanning the QR code or entering the provided Key manually.

Enter the six-digit code from the app into the dashboard and click “Next.”

Enter Six-digit Code

Step 4: You’ll receive recovery codes to use if you can’t access the authenticator app. Save these codes securely. Check the “I’ve saved the data” box and click “Done.”

Recovery Codes

Now, when you log in, you’ll need to enter your username, password, and a code from the authenticator app (or a recovery code).

Add Recovery Code

Your account is now protected with two-factor authentication.

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Manage Recovery Codes

If you have 2FA enabled, you can view or regenerate your recovery codes:

Step 1: In the Account section, click “View Recovery Codes.”

View Codes

After clicking it, a pop-up window will appear. In the Password field, enter your environment password, and then click the Continue button.

Enter Password

Step 2: You can see your current recovery codes and download or copy them if needed.

If you’ve used up your codes or think they’re compromised, click the link at the bottom to generate new ones.

Generate New Codes

Step 3: Confirm the operation in the pop-up. Once you click on the Yes button, You’ll get new codes shortly.

Confirm Process

Remember to save the new recovery codes, as the old ones will no longer work. Use the download or copy buttons to keep them safe.

New Recovery Codes

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Disable Two-Factor Authentication

If you need to turn off 2FA for your account, follow these steps:

Step 1: In the Account section, click “Disable Two-Factor Authentication.”

Important Note: If you lost your device, log in and disable/rebind 2FA with a recovery code.

Disable Two-Factor Authentication

Step 2: Confirm your decision in the pop-up and enter your password.

Confirm Process

Enter Password

Now, you can log in using just your username and password.

Using API with Two-Factor Authentication

To use the API with 2FA enabled, you need to call the Verify2FACode method after signing in. This will let you enter the six-digit authentication code from your app.

To simplify the process, it’s recommended to generate and use personal access tokens for your API requests and custom scripts.

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